1. I install client port in opposite computer, how can he send the 32 sharing code?
Answer: asked opposite side login LoginAny, select his computer in "my computer’s name" click "sharing this computer" in the list of "remote operation" Or click right key to select " sharing this computer" , you will see the 32 figures machine code, after selecting the sharing valid period click "confirm" then click "back up to shear board" like this the opposite side can give you the sharing code.
2. How to add the controlled computer?
Answer: you should to install LoginAny controlled side in controlled computer, if your are using personal version, you can control three computer and use the same account to login upon controlling side and controlled side, so you can open controlled side in your computer and see the controlled computer in the list.
3. why can’t I find the other mainframe in LAN?
Answer:You need to install LoginAny controlled side in other mainframe, then use the same account in controlled side and controlling side , so you can see other mainframe in the LAN .
4. How to unload LoginAny?
Answer:Please click the "start " menu on the left of the desktop .
There is LoginAny in "program" then click " unload LoginAny".
5. how to delete the controlled computer in the list?
Answer:For example professional version user can control 20 computers, the 20 computer refers to online computer that can not be over 20 sets, you can login LoginAny in many computers. But only the first opening within 20 sets you can remote control .
If you want to cancel A changing B there is two methods.
a.The temporary method is shutting up A then opening B install LoginAny controlled side.
b.The thorough method is delete LoginAny in computer A then install in B.
6. How to delete the sharing to my friends?
Answer:Please select "manage my sharing computer" in operation function on the left side of client side, you can choose the authorized code to share to one good friend in pop list, click " delete sharing authorized code" can cancel the sharing operation that provide by this friend, if you want to cancel all the sharing to your friends, you can choose "my computer" click " delete the computer sharing" .
7. Must install plug-ins if using web?
Answer:If you install client side soft, web will be installed automatically, if not, browser will remind of the installment .
8. Why appear blank screen if operate net games in controlled side?
9. Why i remote control the opposite side computer, notice error about the user name and password?
Answer when LoginAny are executing remote control, it need to know the user name and password .
Here remind everybody, we find many user using the whole name of XP as the user name to login LoginAny remote control system, this is not right. We always see the name in the operation system maybe it is only a whole name not the user name, we will see the real situation in "user" of " computer management " ( checking method: click "my computer" with the right key, choose "management " option then choose "local user and team" then choose "user".
So when you are in remote visiting, don’t make the name that you see when you login system as the user name, or else we only tell you that " user name and password error" of course most people are used to making user name and whole name same, they are not find error like this .
10. When remote control, whether can keep latching down?
Answer: Yes, in senior menu, there is a " remote input/display" then choose "shut up remote input/display" if like this, you must choose "open remote input/display" to open it , the controlled computer are lathdown.
11.Why can control the opposite side computer if have no password how to resolve?
Answer: This design is set up for the user’s safety. Because loaginAny is remote control software for individual or company, so you if you want to manage you computer ,you must have the using right .
Under condition of no setting system password of opposite computer, if you have rights autonomy to use the opposite computer, you can though our software to customize the user name and password, the method is to start LoginAny in opposite computer, then click the "desktop service deployment selection" to choose "customize the user" then click "new user" and input user name and password. please select manger ,next time you can use the user name and password to login.
12. How can not change the desktop background of the opposite computer?
Answer:Please right click the tray icon in the lower right corner then choose "desktop service deployment selection" cancel the selection of the " hide local wall paper automatically when having remote linking" ,to guarantee the speed of the remote control we suggest you hiding the wall paper .
13. When remote control speed is lower whether have method to resolve?
Answer:At present the version we published, network speed is a big reason, you can try to set the deployment selection before linking the remote desktop, using the < 500 kbps speed to link .
If need, you can change 256 color or real color color in the senior menu of the remote desktop windows, so this can increase your speed .
14. When I am controlling somebody’s computer, how can he work normally?
Answer: If it is remote desktop, maybe you mouse will be controlled by opposite , but will not have influence on other function.
15. Color is normal when I use qq video ,but if I use remote video why yellow becomes blue ?
Answer: because for not occupying many broadband resource, we compress it ,so the color will change, we will optimize it in subsequent version
16.Whether controlling side have influence on controlling if controlled side haven’t start LoginAny.
Answer: So long as the controlled side is open, controlling side doesn’t need to login LoginAny of controlled side it can also control the controlled side